In this course, students are helped to discuss and learn concepts of organization citizen behavior, values and ethics. Some other concepts addressed in this course include personalities, perceptions, job satisfaction and commitment; motivation theories and application, stress management, models of team effectiveness. Furthermore, this include topics like effects of group cohesiveness on productivity, power and influencing tactics, perspectives of leadership, organizational culture and performance, organizational change, interpersonal/group relations, problem solving, decision making and conflict process and management resolution, continuous performance improvement methods and learning strategies.
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